TLDR
- Cloudflare experienced a service disruption on Tuesday morning that knocked X, ChatGPT, Spotify, and other major websites offline
- The outage lasted approximately 30 minutes and affected users globally with error code 500 messages
- Cloudflare reported “internal service degradation” on its status page and worked to restore services
- Truth Social, owned by President Donald Trump, was also impacted by the Cloudflare network problems
- Multiple major websites rely on Cloudflare to manage internet traffic and prevent cyberattacks
Several major websites went offline Tuesday morning after Cloudflare experienced a global service disruption. Users around the world reported being unable to access X, ChatGPT, Spotify, and other popular platforms.
Cloudflare confirmed the problems on its live status page early Tuesday. The company said it was “experiencing an internal service degradation” that could cause some services to be “intermittently impacted.”
The outage began during the early morning hours and lasted approximately 30 minutes. Users attempting to access affected websites received error code 500 messages, which indicate server-side problems rather than issues with individual internet connections.
X users reported being unable to post new content or refresh their timelines. The platform’s web interface was the primary affected service during the disruption.
OpenAI’s ChatGPT service also went offline during the same timeframe. The AI chatbot platform relies on Cloudflare’s infrastructure for traffic management and security.
Multiple Platforms Affected
Crowdsourced data from Downdetector showed a spike in outage reports across multiple services. Spotify users experienced access problems during the incident.
Archive of Our Own, a popular fan fiction website, was also impacted. The simultaneous outages confirmed the problems originated from Cloudflare’s infrastructure rather than individual platform issues.
Truth Social, owned by President Donald Trump, faced similar access problems. Users across different time zones reported identical issues, confirming the global nature of the disruption.
Cloudflare provides internet traffic management and cybersecurity services to numerous major websites. When the company experiences technical problems, the effects spread across many different online services.
Service Recovery and Investigation
Cloudflare issued an update stating it was seeing services recover. The company warned that “customers may continue to observe higher-than-normal error rates” as remediation efforts continued.
The company said it was continuing to investigate the root cause of the disruption. Cloudflare’s status page remained the primary source of official information during the incident.
Users had no workarounds available during the outage. The server-side failures required fixes from Cloudflare’s technical teams.
Web users worldwide had to wait for Cloudflare to resolve the underlying problems. The company worked to identify and address the issue affecting its network.
Cloudflare’s services include content delivery networks that help websites load faster and protect against cyberattacks. Many high-profile platforms depend on these infrastructure services to remain online and accessible to users.
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