TLDR
- DocuSign stock climbed 7% Thursday after announcing integration with OpenAI’s ChatGPT
- The integration will allow users to create, sign, and manage contracts directly in ChatGPT without switching apps
- Users can draft documents, create purchase orders, and analyze existing contracts through conversational prompts
- Integration uses OpenAI’s Model Context Protocol (MCP) open standard while maintaining security features
- DocuSign serves over 1.7 million customers and processes more than one billion agreements annually
DocuSign shares jumped 7% Thursday morning following the company’s announcement of a new integration with OpenAI’s ChatGPT. The stock closed at $72.81.
The e-signature company revealed plans to bring its Intelligent Agreement Management platform directly into ChatGPT. This will let users handle contracts without leaving the AI chatbot interface.
The integration will connect ChatGPT with DocuSign’s IAM platform through OpenAI’s Model Context Protocol. This open standard allows developers to link their applications with ChatGPT securely.
Users will be able to complete contract-related tasks through simple conversation. They can draft residential leases, create purchase orders, or search for vendor contracts approaching expiration dates.
“AI is changing how people get work done, and the biggest impact will come when it connects directly to the tools we trust every day,” said Allan Thygesen, CEO of DocuSign. He explained the integration would help users move from conversation to action securely.
Integration Details
DocuSign demonstrated the connector at its annual developer event, DocuSign Discover. The company showed how users could work with agreements through conversational prompts in ChatGPT.
The integration maintains DocuSign’s security and compliance features. Users will access the full contract management capabilities while working in the ChatGPT environment.
Giancarlo Lionetti, Chief Commercial Officer at OpenAI, said the integration would help teams move from conversation to agreement in fewer steps. The collaboration brings together DocuSign’s agreement technology with ChatGPT’s conversational AI.
DocuSign currently serves over 1.7 million customers worldwide. The company processes more than one billion agreements each year through its platform.
Market Context
The announcement comes as OpenAI expands its business software offerings. The company recently introduced internal software applications that could compete with existing SaaS products.
HubSpot shares fell 10% after OpenAI announced tools for sales enablement, inbound marketing, and customer support. The moves showed OpenAI’s push into enterprise software markets.
Citizens maintains a Market Outperform rating on DocuSign with a $124 price target. This comes despite the stock declining 21% year to date before Thursday’s gains.
The firm reaffirmed its outlook after meetings with DocuSign’s Head of Investor Relations. Analysts remain optimistic about the company’s performance going forward.
DocuSign stock previously dropped 17% following OpenAI’s release of DocuGPT. That product raised concerns about competition in the document management space.
DocuSign also recently partnered with CLEAR to launch an identity verification solution in the U.S. The offering incorporates biometric technology into DocuSign’s agreement platform to address identity fraud concerns.
The company did not provide a specific launch date for the ChatGPT integration. InvestingPro rates DocuSign’s overall financial health as “GOOD” and considers the stock undervalued at current levels.
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