TLDR:
- Kyndryl and Vi renew partnership to boost IT ops with AI and cybersecurity.
- Kyndryl strengthens Vi’s cybersecurity framework with automation and AI tools.
- Kyndryl’s partnership with Vi aims to enhance IT resilience and service delivery.
- AI-driven automation to transform Vi’s IT operations and improve efficiency.
- Kyndryl and Vi enhance cybersecurity and optimize IT infrastructure for future growth.
Kyndryl Holdings, Inc. (NYSE: KD) has announced a renewed three-year partnership with Vodafone Idea (Vi), aiming to streamline IT operations and strengthen cybersecurity frameworks. The collaboration focuses on transforming Vi’s IT infrastructure with advanced automation and data-driven insights. This partnership underscores Kyndryl’s position as a key player in providing mission-critical enterprise technology services.
Strengthening Cybersecurity Frameworks for Vi
The partnership’s core objective is to bolster Vi’s cybersecurity infrastructure. Kyndryl will build and implement a comprehensive cyber resilience framework that covers areas like security governance, data protection, and identity management. This framework will enhance Vi’s security posture and ensure its systems are better prepared for future regulatory changes.
Furthermore, Kyndryl will redesign Vi’s cybersecurity architecture to improve compliance and reduce manual processes. The aim is to provide early visibility into potential threats and ensure faster recovery in the event of security disruptions. By automating key security processes, Kyndryl intends to reduce the time spent on incident recovery and improve overall operational efficiency.
AI and Automation to Drive IT Operations Transformation
A significant part of the extended collaboration involves overhauling Vi’s IT operations delivery model. Kyndryl will deploy a next-generation platform that leverages advanced automation to enhance Vi’s service delivery. This new model will reduce operational complexities and introduce a zero-touch approach, driving greater efficiency across Vi’s IT functions.
The use of Kyndryl Bridge, an AI-powered integration platform, will play a pivotal role in this transformation. With over 1,000 automations already implemented, Kyndryl Bridge has helped reduce delivery event noise and improve operational visibility. Kyndryl aims to scale these capabilities further to optimize Vi’s infrastructure and offer better insights into its IT operations.
Strategic Partnership Aligns with Long-term Goals
The strategic renewal of the partnership reflects both companies’ long-term commitment to innovation and efficiency. Vi’s focus on building a resilient and scalable IT infrastructure aligns with Kyndryl’s capabilities in supporting digital transformation. This collaboration is a step forward in enhancing Vi’s ability to respond to market demands, optimize operations, and achieve greater business agility.
As telecom companies worldwide look to modernize their IT infrastructures, Kyndryl’s expertise in integrating advanced technologies like AI, automation, and data analytics will continue to drive success. With this partnership, both Kyndryl and Vi are poised to meet the evolving demands of the digital era, providing scalable solutions for customers in India and beyond.


