TLDR
- Dutch regulator ACM launched investigation into Roblox over potential risks to underage users in the European Union
- Investigation focuses on whether Roblox adequately protects minors under EU’s Digital Services Act requirements
- Roblox committed to complying with EU regulations and announced facial recognition age verification in November 2025
- Company faces global criticism for child safety issues and multiple lawsuits in the United States
- ACM will assess if current safety measures meet European regulatory standards for protecting young users
The Netherlands’ consumer protection regulator ACM opened an investigation into Roblox on Friday. The probe examines potential risks to underage users in the European Union.
The investigation centers on whether the gaming platform takes adequate measures to protect minors. ACM will evaluate Roblox’s compliance with the EU’s Digital Services Act.
The Digital Services Act requires platforms to implement appropriate and proportionate measures. These measures must ensure safety for minors using their services.
Roblox responded to the investigation announcement with a statement of commitment. A company spokesperson said Roblox is “strongly committed to complying with the EU Digital Services Act.”
The spokesperson referenced the platform’s November 2025 announcement. The company introduced age verification via facial recognition to limit communication between children and adults.
Safety Measures Under Scrutiny
The Dutch regulator will examine Roblox’s existing policies and safeguards. ACM aims to determine if current protections meet European regulatory standards for young users.
Roblox stated it looks forward to providing ACM with clarity. The company plans to detail the many policies and safeguards in place to protect minors.
The investigation comes as Roblox faces growing global criticism. Critics point to failures in protecting young users from child predators and sexual exploitation.
Legal Challenges Mount
In the United States, multiple lawsuits target Roblox over child safety issues. These legal challenges add pressure on the gaming platform’s approach to user protection.
The company’s facial recognition system represents a recent effort to address safety concerns. This technology aims to create barriers between adult and child users on the platform.
The ACM investigation marks another regulatory challenge for Roblox in international markets. European authorities continue to scrutinize tech platforms operating within EU borders.
Dutch regulators will assess whether Roblox’s current safeguards meet EU requirements. The gaming platform must demonstrate adequate measures to protect its youngest users.
Roblox faces multiple lawsuits in the United States over child safety concerns.
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