Key Takeaways
- Bank of America Securities launched coverage of ServiceNow (NOW) with a Buy recommendation and $130 price objective
- Shares currently hover near $95, reflecting a year-to-date decline of approximately 38% and a 54% drop over 12 months
- The $130 valuation uses 19x the firm’s calendar year 2027 EV/FCF projection
- Analysts believe the company will capitalize on AI trends instead of facing disruption from them
- Additional bullish outlooks come from Cantor Fitzgerald ($122 target) and Truist Securities ($120 target)
ServiceNow (NOW) shares are changing hands around $95.07 following Bank of America’s Monday announcement of coverage initiation with a Buy recommendation and a $130 price objective.
The equity has declined approximately 38% since the beginning of the year and tumbled 54% across the trailing twelve months, retreating significantly from its 52-week peak of $211.48.
Bank of America’s $130 valuation applies a 19x multiple to the institution’s calendar year 2027 enterprise value-to-free cash flow projection.
The financial institution characterized ServiceNow as occupying a “mission-critical” role within enterprise workflow systems — the framework that controls, directs, authorizes, and monitors organizational activities.
This extensive embedding into corporate operations represents what BofA identifies as ServiceNow’s fundamental competitive advantage. The institution contends that removing the platform would prove expensive and complicated for any organization dependent on it.
Regarding artificial intelligence, BofA adopted a definitive position: ServiceNow is poised to benefit from the emergence of autonomous AI agents rather than suffer disruption. The institution views the company’s workflow framework as ideally positioned to coordinate and manage AI operations throughout IT, workforce, and client processes.
ServiceNow maintains gross profit margins of 76.6%, based on InvestingPro figures. Revenue has expanded at an annual rate of 21.2% across the previous three years.
Additional Analyst Perspectives
Bank of America isn’t the only firm expressing optimism. Cantor Fitzgerald maintains an Overweight designation with a $122 price objective, while Truist Securities holds a Buy recommendation with a $120 target.
Both institutions have recently confirmed their assessments, pointing to ServiceNow’s capabilities in AI governance and coordination as primary factors.
The organization has been proactive with product development and strategic alliances. ServiceNow recently broadened its collaboration with Amazon Web Services to introduce new AI governance capabilities, following AWS Marketplace transactions exceeding $1 billion for its offerings.
The company also unveiled Build Agent within ServiceNow Studio, a capability allowing developers to create applications through natural language instructions. This functionality utilizes Anthropic models.
Latest Agreements and Expansion Indicators
NowVertical Group, a ServiceNow collaborator, finalized a three-year contract with a financial technology customer spanning Argentina, Colombia, and Mexico, encompassing Google Cloud and AI solutions. The arrangement carries a value of approximately $4 million.
ServiceNow’s market capitalization stands at roughly $98.3 billion. The current P/E ratio registers at 56.81, exceeding the company’s ten-year median of 49.46.
GuruFocus GF Score data assigns the organization a 72 out of 100 rating, with a maximum 10/10 growth ranking and an 8/10 financial strength assessment.
Insider transactions have shown varying patterns. Throughout the previous three months, one insider acquired roughly 28,682 shares, while others liquidated approximately $2.2 million in holdings.
The stock advanced about 5% on Monday after the BofA coverage launch.


