Key Takeaways
- CRM shares have plummeted approximately 41% since the start of the year and nearly 58% from their December 2024 high, beginning Friday’s session at $165.94
- Guggenheim elevated its rating from Neutral to Buy, assigning a $228 target and describing the valuation as an apocalyptic pricing scenario
- Analyst consensus remains at Moderate Buy, with a mean target near $254āsuggesting potential gains of 55%ā57%
- The company exceeded Q1 projections with earnings per share of $3.88 against expectations of $3.13, while revenue hit $11.13B, climbing 13.3% from last year
- The company’s AI platformāencompassing Agentforce and Slack-integrated agentsānow drives more than $2.3B in recurring annual revenue
Shares of Salesforce (CRM) began Friday’s trading at $165.94, marking a steep decline of approximately 41% year-to-date and a roughly 58% drop from the stock’s late-2024 high near $276.80. The sharp downturn has been fueled primarily by investor anxiety that emerging AI agent technology could render conventional CRM platforms obsolete.
Yet Wall Street analysts are increasingly skeptical that the decline reflects reality.
Guggenheim’s John DiFucci elevated his rating on CRM from Neutral to Buy this week, establishing a $228 price objective. His thesis: trading at approximately 3.7x recurring revenue and 11x EV/NTM free cash flow, the stock is already discounting a perpetual 5% business contractionāa scenario he deems implausible.
Citigroup similarly lifted Salesforce to Buy status this week, joining a mounting wave of analysts who believe the market correction has overshot.
Wall Street’s collective view now registers as Moderate Buy, with 28 analysts assigning Buy ratings, 6 recommending Hold, and 4 suggesting Sell.
The consensus price objective hovers around $254, indicating potential upside of approximately 55%ā57% from present levels. Citizens JMP maintains the Street’s most optimistic forecast at $315.
Strong Quarter, Forward Guidance Established
Salesforce delivered Q1 financial results on May 27th that surpassed market expectations. The enterprise software giant recorded earnings per share of $3.88, topping the consensus forecast of $3.13 by $0.75. Revenue reached $11.13 billion, representing 13.3% year-over-year growth and narrowly exceeding the anticipated $11.05 billion.
For fiscal year 2027, management projected EPS between $14.060 and $14.120. The Q2 2027 outlook calls for earnings per share in the $3.250ā$3.270 range.
The stock’s 52-week trading range spans from $146.32 to $276.80. Its 50-day moving average currently stands at $173.23, while the 200-day moving average rests at $197.71.
Artificial Intelligence Products Generating Substantial Revenue
Despite widespread concerns about AI-driven market disruption, Salesforce’s proprietary AI offerings are delivering tangible financial results. The company’s AI portfolioāfeaturing Agentforce, Data 360, Slack-integrated AI agents, and Headless 360 APIsāis now producing over $2.3 billion in rapidly expanding annual recurring revenue.
This figure has become a focal point for analysts arguing the company isn’t merely protecting market shareāit’s actively capturing new opportunities.
On the institutional investment front, Kepler Cheuvreux Suisse SA expanded its Salesforce stake by 284.1% during Q1, acquiring an additional 12,568 shares to reach a total position of 16,992 shares valued at roughly $3.17 million.
Vanguard Group maintains a position of 89.8 million shares worth approximately $23.8 billion. State Street controls 50 million shares, while institutional investors collectively command 80.43% of outstanding equity.
Salesforce distributed a quarterly dividend of $0.44 per share on July 2nd, translating to an annualized dividend of $1.76 and yielding approximately 1.1%.
The board greenlit a $25 billion share buyback authorization in March, permitting the company to repurchase up to 14.1% of shares outstanding through open market transactions.
HC Wainwright took a contrarian stance, downgrading CRM to Negative on June 18thāmaking it one of just four Sell ratings currently assigned to the stock.


