Key Takeaways
- Shares of ServiceTitan rallied 16% to reach $86.45 following a robust fiscal Q1 earnings report.
- The company delivered adjusted earnings per share of $0.37, surpassing the $0.28 analyst consensus.
- Revenue climbed 25% year-over-year to $268.8 million, topping expectations of $257.4 million.
- Management elevated full-year fiscal 2027 revenue projections to a range of $1.13B–$1.14B.
- The AI-driven Max platform is showing strong momentum, automating over 10% of jobs at mature customer sites.
- Three major Wall Street firms—KeyBanc, BTIG, and Morgan Stanley—increased their price targets on the stock.
ServiceTitan (TTAN) shares experienced a significant 16% surge to $86.45 during Friday’s trading session following the release of an exceptionally strong fiscal first-quarter 2027 earnings report. The rally was particularly notable given that the stock had declined 30% year-to-date in 2026 prior to the earnings announcement.
The company delivered adjusted earnings per share of $0.37, significantly exceeding the Street’s expectation of $0.28. Total revenue increased 25% compared to the prior-year period, reaching $268.8 million versus analyst estimates of $257.4 million.
Gross transaction volume surged to $21.7 billion, representing 23% year-over-year growth. The company maintained net dollar retention above the 110% threshold, while non-GAAP operating margin expanded by 770 basis points to reach 15.2%.
Subscription-based revenue increased 24% to $202 million during the quarter. Usage-based revenue posted even stronger growth of 29%, climbing to $58.5 million. The platform’s gross margin improved 160 basis points year-over-year to 81.3%.
Free cash flow came in at negative $9.6 million, representing a material improvement from the negative $22.3 million recorded in the year-ago quarter.
Company Raises Full-Year Outlook
For the fiscal second quarter, management provided revenue guidance of $284 million to $286 million, with non-GAAP operating income projected between $38 million and $39 million.
The company increased its full-year fiscal 2027 revenue outlook to a range of $1.13 billion to $1.14 billion, up from the previous guidance of $1.11 billion to $1.12 billion. Operating income projections were raised by $14 million to a new range of $142 million to $147 million.
Executives indicated that full-year incremental operating margins are now anticipated to exceed the company’s initial 25% target.
AI-Powered Max Platform Captures Wall Street’s Attention
The company’s artificial intelligence initiative, Max, emerged as a focal point for analyst commentary. Leadership disclosed that ServiceTitan more than doubled the number of Max deployment locations during Q1, with expectations to double again in the current quarter.
Among customers who have fully implemented Max, the platform now automates more than 10% of total jobs on average. The Max suite encompasses 25 autonomous capabilities spanning appointment booking, field service conversion, voice-based agents, SMS automation, and advertising optimization.
One client, E·D·S Air Conditioning & Plumbing, reported that call booking rates improved by 16 percentage points while average revenue per field technician jumped more than 50% following Max adoption.
ServiceTitan also announced it has surpassed 2,000 customers generating annualized billings exceeding $100,000. This customer segment now accounts for more than 60% of the company’s total annualized billings.
KeyBanc Capital Markets characterized the quarter as “squeaky clean,” maintaining its Overweight rating and $120 price target. The firm designated ServiceTitan as a top investment idea for 2026.
BTIG elevated its price target to $110 from $90 while reaffirming a Buy rating. Morgan Stanley increased its target to $124 from $118, continuing to feature ServiceTitan as a “top pick.”
CFO Dave Sherry acknowledged that the first quarter benefited modestly from one additional business day and advantageous weather patterns, including January ice storms and an unusually early start to the cooling season. He emphasized that the company has not incorporated similar weather-related tailwinds into its projections for the remainder of the fiscal year.


